Reset Jabra Evolve2: Make sure to place both headsets in the charging case and then simultaneously press and hold the Left and Right buttons on the headsets for 10 seconds until the LEDs on the headsets flash purple > Close the lid of the charging case for 5 seconds to complete the reset process > Before you re-pair your headsets with your mobile device, remember to delete the previous pairing in the Bluetooth menu.In that scenario, you may experience Bluetooth connectivity issues or stability with the connection in some scenarios. Although Bluetooth 5.0 is the latest one and most of the next-gen Bluetooth devices do come with it, some other devices may have Bluetooth 4.0 or lower. Ensure both devices are compatible: It’s also possible that your headsets aren’t compatible with the mobile or laptop due to the Bluetooth version.Keep it charging for at least 30 minutes before checking for the connectivity issue again. Charge the headsets and Charging Case: It’s also worth recommending to keep charging your headsets by placing them inside the charging case and then connecting the USB cable to the case and plugging the cable into a power source.Then you can try again these headsets on a device. Disconnect other Bluetooth devices from your mobile: If you’ve already connected any other Bluetooth devices with your mobile then make sure to disconnect or remove them from the Bluetooth list.(Alternatively, wear the headsets to hear the voice-guided instructions) > If asked, enter 0000 (four zeros) for a PIN. Now, go to the Bluetooth menu on your mobile device and select Jabra Evolve2 from the list. (Alternatively, simultaneously press the Left and Right buttons) > The LEDs on both headsets will flash green > Simultaneously press and hold the Left and Right buttons on the headsets for 3 seconds until the LED on the right headset flashes blue > The headsets are now ready to pair with your mobile device. Pair with mobile or tablet device: Turn on the Bluetooth Setting on your mobile device > Turn on your headsets by removing them from the charging case.
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